While retaining customers in the utility industry may be difficult, maintaining high employee satisfaction can be equally demanding.
Did you know that 50% of the utility workforce is set to retire over the next decade? Here's the verdict: There is no place for manual administration anymore in this industry. Not only is it inefficient, but it also results in data inaccuracies, low productivity, and CO2 emissions.
Meter readers and utility technicians are becoming more dissatisfied with their job, which stems from the monotonous work they do.
But where there is paperwork, there's a possibility for automation.
Why is half of the utility workforce retiring over the next decade? In many areas, meter readers and utility technicians are still doing manual paperwork. Reliance on paperwork and manual administration processes can have detrimental effects on efficiency, productivity, and data accuracy. Discover how this monotonous way of working could lead to job dissatisfaction, ultimately leading to resignations and low productivity.
Discover how Morrison Water Services partnered with Blicker, a visionary AI software, to revolutionise its operations. Efficient and accurate meter readings have been achieved through Blicker's vision AI capabilities, eliminating human error and saving valuable time. This transformative solution has empowered their workforce, enhanced data quality, and contributed to sustainability goals. The partnership between Morrison Water Services and Blicker sets a new standard for efficiency, accuracy, and environmental responsibility in the utility industry.
Digitising workforce productivity brings benefits beyond operational improvements. By streamlining and digitising administrative processes, the time spent on paperwork and documentation is reduced by 50%, allowing resources to be allocated to more meaningful tasks. After all, what’s a bigger productivity killer than monotonous work?