Insights
Discover the latest insights and blog articles from Blicker on intelligent meter reading
How AI Can Improve the Future of Smart Cities' Utilities
What truly makes a city smart? The answer is simple: modern technologies like AI. Since the utilities sector handles our energy, telecoms, waste, and water services, it plays a crucial role in creating sustainable cities for the future. This blog posts explores how improvements in the utilities sector could improve the future of smart cities.
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How to Reduce Non-Technical Losses in Utilities (Case Study)
Learn why utilities should prioritise reducing non-technical losses (NTLs) such as electricity theft, billing errors, and non-payment. Discover how addressing NTLs improves financial sustainability, cost control, workforce empowerment, and service quality. Explore a fascinating case study featuring Blicker, an AI-powered meter reading software that enables utilities to track and minimise NTLs effectively. Uncover how Blicker's advanced technology enhances operational efficiency and reduces revenue losses. Take proactive steps towards mitigating NTLs and optimising utility operations.
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How to Empower the Utility Workforce (Proven Examples)
50% of the utility workforce is set to retire over the next decade. Manual tasks for meter readers and utility technicians lead to monotony, fatigue, and job dissatisfaction. The good news: user-friendly tools like Blicker have a huge impact on improving efficiency and job satisfaction within utility workers.
Blicker's Chatbot Simplifies Self-Meter Readings
Blicker's Chatbot revolutionises the utility industry by empowering customers with effortless self-meter readings. With just a click of a button, customers can start thousands of conversations at once, ensuring faultless, effortless, and instant interactions.
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Utility Chatbots: Support and User Experience
Chatbots in the utility industry have been gaining popularity in 2023, paving the way for an improved customer support and user experience. This blog post discusses how utilities integrate chatbots, how they work, and their advantages.
Everything about self-meter reading in 2023 (With use cases)
In the utility industry, manual meter reading is costly, time-consuming, and prone to error. Even with smart meters, there are still 20 billion legacy meters to be read annually. Self-meter reading provides convenience, but locating the meter, lack of knowledge, reading the wrong meter, misreading, and fraud can cause issues. Inaccurate readings can lead to overbilling or underbilling, bill shock, complaints, and customer switching. Improved self-meter reading, like Blicker's AI chatbot, offers an automatic solution that extracts data from a photo of the meter. This eliminates manual data entry, provides accuracy, efficiency, ease, and customer responsiveness.
100 million meter reading requests!
You may think requesting a meter reading is a difficult, time-consuming task. Not with Blicker! Our seamless, user-friendly software can read your meter within seconds. All you have to do is take a picture. 100 million requests? We're aiming for more
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The top 3 use cases for meter reading software in 2023
Humans make mistakes, no matter who and how. Nowadays, this fact is especially relevant within the utility industry. The current energy crisis is urging consumers to either install a smart meter or frequently read their meters. But did you know that there’s still a large population of energy consumers who refuse to install a smart meter?
Enhance Utility Operations: Automatic Meter Reading
In a time where energy prices are rising, providing accurate and up-to-date meter readings is becoming vital. People value frequent insight into their utility consumption more than ever, but the question lies in whether or not energy suppliers are able to provide this. Advanced meter reading systems enable data insight, allowing companies to lower costs, have accurate data, and satisfy customers — solutions that challenge traditional collection methods.
Build vs. Buy: The benefits of SaaS
At Blicker we offer a Software as a Service (SaaS) product to the utility industry that tackles a common pain point: meter reading. We let companies simplify the process and reduce the occurrence of bad readings by automatically reading a meter from a photo.
What if consumers drove the energy transition?
Most of the world continues to feel as if in a standstill. The new normal of professional “life”, across all industries, has required a lot of adaptability – to use technology and digital solutions to facilitate a way to work from home.
